After establishing the business’ needs and its objectives, all of our training is then centered around the participant’s learning experience.
It’s critical for us that the bulk of the learning is facilitated through the learners doing and experiencing rather than listening and watching.
Our training style is often described as unique – especially as all our programmes are built using the principles of Impact, Engagement and Motivation. In essence, that means using thought provoking methods and facilitation (through activities and exercises) that inspire your teams to be creative and innovative in their approaches to solving business and personal issues.
We have extensive experience designing many courses for sales, customer service and management.
We can also provide expertise in areas such as Financial Services (automotive), Retail, Project Management and Social Media in order to develop more technical programmes.
We will always apply our very facilitative ethos to training design in order to put learners at the forefront of required objectives.
If you already have a suite of courses but need training resource to deliver it, we can often respond nimbly and effectively to assist.
With a good, disciplined and structured approach to preparation, we can be up to speed quickly in order to deliver your content.
Off the shelf courses
We occasionally run public courses (watch this website closely) or we can utilize our extensive library to bring you a pre-prepared programme.
Some examples of our training:
- Modular sales development programme for an international, boutique bank.
- “Come dine with me” kitchen based team build programme for a large insurance company.
- Global Academy for a prestige car maker – redesign their entire curriculum.
- Customer Focus programme for an international financial services organization – we designed the training for their team of trainers to deliver.
- Leadership development programme for a leading High St retailer.
- Team Commercial Awareness programme for a large Public Authority.
- Introduction to Sales Wizardry
- Present with Passion – Presentation and Speaking skills
- Customer Journey Mapping workshop – Gain a better understanding of your customers
- How to be Commercially Aware – and deliver exceptional customer service.
I was one of Steve's delegates on a fantastic 2 day course he took at the Lexus academy, 'Sales to Small Businesses'. The course was one of the most enjoyable training experiences I've ever attended due to Steve's relaxed and humorous yet challenging approach to teaching. This particular course, I felt, provided an understanding of the content in a very unique way.
SSW are different. They do what they say they will do! Their coaching and people development seminars are interesting interactive and effective. I have worked with Stephen and the team over a number of years, his insight into issues is concise and his delivery is meaningful, fun and most important, memorable.
Working with SSW during a long training seminar was a blessing. Stephen and his teams' pro-active and immersive attitude to education and training really made the sessions come alive for me, which in turn enabled my group to benefit greatly from his guidance and wealth of experience.
Superb strategists and sales trainers. Controlled and structured courses, whilst also being very facilitative. One of the very best.
I recently attended one of SSW’s engaging “Selling to the business user” courses. The course was informative, and not the traditional sit down in front of a projector style learning. We were encouraged to get involved in tasks and put our knowledge into positive things once the course had finished. Overall it was a great course and a refreshing change to the outdated style of many courses you come across. I would recommend SSW’s courses to anyone.